i love etisalat buh i am having problems when ever i call the costumer care number(200) it always comes in Hausa and i dnt understand that. Please what do i do? please send me a txt on this line on what to do: 08174684091
*smiles* you can reach a human being through the number 121. Though sometimes it may take time. Dial 121, when the call connects press 0 to be directed to the customer service. You will be asked to press 1 for inquiry, 2 for request, and 3 for complaints. Select one of the options and wait till until you are connected.
good day people, please I have been trying to contact the customer care guys of etisalat since dis morning, but dere is no option for me to speak to their customer representative. I renewed my blackberry data bt I can't access the web. please I would very much appreciate your help. thanks
Etisalat customer care centre number is still 200. You can actually reach a customer representative through the number. I think they made little changes in order to serve the customers better by directing you to who will actually treat your problem. When you dial 200, follow the voice prompt according to the issue you are having. It will keep narrowing the problem until you are directed to a represntative. NB: Just keep on following the voice prompt
That is not true. Etisalat has taken out the option to speak to a call center agent. I would know cos they barred my line and i cannot get through to their agents.
I just spoke with one of etisalat's customer care agent before posting this comment. If you keep following the voice prompt is either your question is resolved or you will be transferred to an agent. Assuming the issue you have is that money was deducted from your account without you making call or using data. You can follow these steps to reach a customer agent 1. Dail 200 and listen 2. You will be given different options to choose from. In this case press 4 3. You will be given another options to choose from. Press 2 4. At this point you will be given four other options which include; 1) to resolve sms alert charges. 2) to resolve data/blackberry renewal charges. 3) to resolve ring back tone charges. 4) other reductions. Press 4 and you will be transferred to a customer care agent.
That is dail 200, listen and press 4, listen and press 2, listen and press 4
What is this foolishness glo is displaying? Speaking Yoruba when I dial 121. I need to get my SIM activated ASAP. I am not even in Lagos, am in PH, why all these ekabor all over the place? So pissed!
To change the language for Glo, when you call the customer care, the option is 6. Even if you don't understand the language, wait for some seconds (15sec) and press 6. Then listen to wait for English or the language you understand
Calling Airtel customer care and they seem unorganized. First agent said he couldn't solve my issue(loading a credit that was giving an error code), the second agent said he would solve it and told me to hold, after holding for some minutes, the line went off. I called a third time the lady put me on hold, came back and while talking again the phone went off. Called the forth time and had a similar incident with the new agent telling me the system they would use to solve the problem is being upgraded. which means they cant solve the problem. Long story short they are inefficient.
I'm in the UK. My firend lives in Naija and uses Etisalat. From UK, I topped up (recharged) her mobile phone in Naija. Am I making any sense? At the time of recharge, the exchane rate ( £:N) was 1:318. That is one pound (£1) equalled N318. So ten pounds (£10) should buy someone in Nigeria N3180 airtime, right? But my friend only got N400. The call centre where the recharge was carried out, told me to call Etisalat in Naija but I cannot get through to the customer care number:+2348090000200. Any ideas, pls ppl?
If the number did not go through, you can send them an email through care@etisalat.com.ng or chat with a live agent by visiting www.etisalat.com.ng or via tweet 0809ja_support
Help Etisalat is stealing our hard earned money. I bought bundles for monthly subscription today , but when I checked the balance it indicated that the bundles are for the night and weekend subscription. What is the meaning of this...???
Etislat is the worst. My credit keeps disappearing for no reason and when I tried dialling 200, they told me I have insufficient funds to make the call. Since when do you need to top up to call customer service?
To change the language for Glo, when you call the customer care, the option is 6. Even if you don't understand the language, wait for some seconds (15sec) and press 6. Then listen to wait for English or the language you understand
Thanks for this. Need to call airtel ASAP! Just reactivated my airtel unlimited BIS 3days ago, only for me to receive a text from them this morning saying it'll expire in 7days! Can you imagine!!!
first of all, thanks for this info. secondly i've been dialling airtel customer 121 they're telling me about recharging my line! isnt calling customer care supposed to be free!?
Please am a merchant moving out from Nigeria to different country please can someone told me if i can buy airtime to my number 09038326004 using my master card with United Bank of Africa, i wonder how this government stop us to withdraw cash money out from ATM Machines which we use to withdraw before. This Nigeria Country has became something else. Dr.Benson . +2339038326004
Please am a merchant moving out from Nigeria to different country please can someone told me if i can buy airtime to my number 09038326004 using my master card with United Bank of Africa, i wonder how this government stop us to withdraw cash money out from ATM Machines which we use to withdraw before. This Nigeria Country has became something else. Dr.Benson . +2339038326004
Etisalat, you are just reaping people off, removing money and forcing subsription on people. This is fraud of the highest order . I just did a subscription for #500 and #250 was collected for caller tone melo melo. I did not subscribe for this , I feel defrauded. Etisalat and othr service providers should stop this. 08189668605
Spoke to etisalat CC rep today. my line is being used to make international calls remotely not by me or anyone around me. it happened this morning with the phone right in front of me but locked and idle but somehow i got the alert that my credit was debited. Also the ghost user has changed my plan and migrated me to a new plan, loaned credit from etisalat and etisalat is telling me they will resolve it in 24 hours. I have a clear mind of reporting them to NCC today. its unbelievable how these network providers take users for granted.
please can anyone help me with airtel customer care number,,,,i have tried 111 and 121 non of this went tru..its been hell with airtel customer care,,, please help a worry sis
Airtel customer care does not connect. They were known in the past to have the best customer care, but now they seems to be the worst since it does not connect.
Thanks. Your blog was very helpful and efficient For Me,Thanks for Sharing the information.
ReplyDeleteAirtel customer care does not connect.
DeleteAirtel customer care does not connect.
DeleteAirtel customer care is the worst ever. They keep you on hold forever and they'll never connect you to a consultant even after over 30mins on hold.
ReplyDeleteEtisalat remains the best. A consultant picks in less than a minute and they always have a solution to your issues. Keep it up Etisalat.
i love etisalat buh i am having problems when ever i call the costumer care number(200) it always comes in Hausa and i dnt understand that. Please what do i do? please send me a txt on this line on what to do: 08174684091
ReplyDeleteEtisalat Ȋ̝̊̅§ my best network. Keep it up 0809aija 4life.
ReplyDeleteis there a different number for glo that can allow me talk to a human being...?
ReplyDelete*smiles* you can reach a human being through the number 121. Though sometimes it may take time. Dial 121, when the call connects press 0 to be directed to the customer service. You will be asked to press 1 for inquiry, 2 for request, and 3 for complaints. Select one of the options and wait till until you are connected.
ReplyDeleteairtel worst
ReplyDeleteI WAS UNABLE TO REACH ETISALAT CUSTOMER CARE.
ReplyDeleteEtisalat customer care service has been a total mess lately. Can't even subscribe or deactivate my BB10 plan. Sucks
ReplyDeleteIs 200 working for Etisalat bcos I want to speak with call center agent
ReplyDeletegood day people, please I have been trying to contact the customer care guys of etisalat since dis morning, but dere is no option for me to speak to their customer representative. I renewed my blackberry data bt I can't access the web. please I would very much appreciate your help. thanks
ReplyDeleteEtisalat customer care centre number is still 200. You can actually reach a customer representative through the number. I think they made little changes in order to serve the customers better by directing you to who will actually treat your problem. When you dial 200, follow the voice prompt according to the issue you are having. It will keep narrowing the problem until you are directed to a represntative. NB: Just keep on following the voice prompt
ReplyDeleteThat is not true. Etisalat has taken out the option to speak to a call center agent. I would know cos they barred my line and i cannot get through to their agents.
ReplyDeleteI just spoke with one of etisalat's customer care agent before posting this comment. If you keep following the voice prompt is either your question is resolved or you will be transferred to an agent.
ReplyDeleteAssuming the issue you have is that money was deducted from your account without you making call or using data. You can follow these steps to reach a customer agent
1. Dail 200 and listen
2. You will be given different options to choose from. In this case press 4
3. You will be given another options to choose from. Press 2
4. At this point you will be given four other options which include; 1) to resolve sms alert charges. 2) to resolve data/blackberry renewal charges. 3) to resolve ring back tone charges. 4) other reductions. Press 4 and you will be transferred to a customer care agent.
That is dail 200, listen and press 4, listen and press 2, listen and press 4
Thanks a bunch for this was frustrated for a while when I couldn't reach them
Delete200 for those within Naija, right? Any idea about number to call outside Naija, say, from UK?
DeleteWhat is this foolishness glo is displaying? Speaking Yoruba when I dial 121. I need to get my SIM activated ASAP. I am not even in Lagos, am in PH, why all these ekabor all over the place? So pissed!
ReplyDeleteTo change the language for Glo, when you call the customer care, the option is 6.
DeleteEven if you don't understand the language, wait for some seconds (15sec) and press 6. Then listen to wait for English or the language you understand
i was unable to reach glo help care
ReplyDeleteWhat was the response you got Gibulubo
DeleteCalling Airtel customer care and they seem unorganized. First agent said he couldn't solve my issue(loading a credit that was giving an error code), the second agent said he would solve it and told me to hold, after holding for some minutes, the line went off. I called a third time the lady put me on hold, came back and while talking again the phone went off. Called the forth time and had a similar incident with the new agent telling me the system they would use to solve the problem is being upgraded. which means they cant solve the problem. Long story short they are inefficient.
ReplyDeleteMTN I 8 UUUUUUUUUUUUUUUUUUUUUU..........I LOAD ALMOST 2,000 PER MONTH U CANT GIVE ME MB OR FREE CALL EHN DIS IS MY NUMBER: 07065188292
ReplyDeletethanks for this information, really helpful
ReplyDeletePls how do I call Etisalat's customer care from South Africa and how do I deactivate my Etisalat BIS to avoid auto renewal
ReplyDeleteI'm in the UK. My firend lives in Naija and uses Etisalat. From UK, I topped up (recharged) her mobile phone in Naija. Am I making any sense? At the time of recharge, the exchane rate ( £:N) was 1:318. That is one pound (£1) equalled N318. So ten pounds (£10) should buy someone in Nigeria N3180 airtime, right? But my friend only got N400. The call centre where the recharge was carried out, told me to call Etisalat in Naija but I cannot get through to the customer care number:+2348090000200. Any ideas, pls ppl?
ReplyDeleteIf the number did not go through, you can send them an email through care@etisalat.com.ng or chat with a live agent by visiting www.etisalat.com.ng or via tweet 0809ja_support
ReplyDeleteMTN IS RUBBISH JUST THROUGH IT AWAY AND USE ETISALAT ,ETISALAT IS BETTER OHHH
ReplyDeleteHelp Etisalat is stealing our hard earned money. I bought bundles for monthly subscription today , but when I checked the balance it indicated that the bundles are for the night and weekend subscription. What is the meaning of this...???
ReplyDeleteEtislat is the worst. My credit keeps disappearing for no reason and when I tried dialling 200, they told me I have insufficient funds to make the call. Since when do you need to top up to call customer service?
ReplyDeleteYou dont need to end the call, hand on when they tell you that. you will still be connected to the customer care
DeleteCan't reach etisalat and they should stop stealing my airtime.
ReplyDeletehelp i called glo customer care but they r speaking in hausa.What is d meaning of that i need to get my sim to show 3G again
ReplyDeleteTo change the language for Glo, when you call the customer care, the option is 6.
DeleteEven if you don't understand the language, wait for some seconds (15sec) and press 6. Then listen to wait for English or the language you understand
Thanks for this. Need to call airtel ASAP! Just reactivated my airtel unlimited BIS 3days ago, only for me to receive a text from them this morning saying it'll expire in 7days! Can you imagine!!!
ReplyDeleteWhat d'informative blog. Keep it up.
ReplyDeleteYou can give True Life Stories.
Get your educative and informative plus true life stories at www.tlsbank.com
Great info bro and i must confess that you are providing more info on this your blog keep it up
ReplyDeletefirst of all, thanks for this info. secondly i've been dialling airtel customer 121 they're telling me about recharging my line! isnt calling customer care supposed to be free!?
ReplyDeletePlease etisalat learn to answer custmers call.
ReplyDeleteHow could one call MTN customercare from an Etisalat line or other networks. Pls help
ReplyDeleteAnd How do I get the MTN App on my Ipad?Thanks.
Nigeria custom service replacement form is out,call 08063974624 for help
ReplyDeletePlease am a merchant moving out from Nigeria to different country please can someone told me if i can buy airtime to my number 09038326004 using my master card with United Bank of Africa, i wonder how this government stop us to withdraw cash money out from ATM Machines which we use to withdraw before. This Nigeria Country has became something else. Dr.Benson . +2339038326004
ReplyDeletePlease am a merchant moving out from Nigeria to different country please can someone told me if i can buy airtime to my number 09038326004 using my master card with United Bank of Africa, i wonder how this government stop us to withdraw cash money out from ATM Machines which we use to withdraw before. This Nigeria Country has became something else. Dr.Benson . +2339038326004
ReplyDeleteEtisalat, you are just reaping people off, removing money and forcing subsription on people. This is fraud of the highest order . I just did a subscription for #500 and #250 was collected for caller tone melo melo. I did not subscribe for this , I feel defrauded. Etisalat and othr service providers should stop this. 08189668605
ReplyDeletei cant reach airtel customer care line, my calls are diverted to 112 emergency call line
ReplyDeletehow can i contact glo customer care service from usa?
ReplyDeleteSpoke to etisalat CC rep today. my line is being used to make international calls remotely not by me or anyone around me. it happened this morning with the phone right in front of me but locked and idle but somehow i got the alert that my credit was debited. Also the ghost user has changed my plan and migrated me to a new plan, loaned credit from etisalat and etisalat is telling me they will resolve it in 24 hours. I have a clear mind of reporting them to NCC today. its unbelievable how these network providers take users for granted.
ReplyDeleteplease can anyone help me with airtel customer care number,,,,i have tried 111 and 121 non of this went tru..its been hell with airtel customer care,,, please help a worry sis
ReplyDeleteAirtel customer care does not connect. They were known in the past to have the best customer care, but now they seems to be the worst since it does not connect.
ReplyDeleteairtel is the worst line ever they refused to connect me to a customer care representative.what can I do about it
ReplyDeleteairtel is the worst line ever they refused to connect me to a customer care representative.what can I do about it
ReplyDeleteairtel is the worst line ever they refused to connect me to a customer care representative.what can I do about it
ReplyDelete