MTN XtraTime - Use airtime on credit

MTN prepaid customers can now access airtime on credit when their account balance is too low.

What is MTN Xtratime

MTN XtraTime is a service that allows eligible customers access airtime on credit when their account balance is too low to have ordinarily continued with an on-going call. The airtime received on credit can be used for all chargeable activities on the MTN network.

This service will be very helpful for customers who might need airtime urgently, but are in areas where they can’t have access to airtime immediately.

How to qualify for MTN Xtratime

- SIM must be prepaid

- SIM must be registered

- Customer's number must have been active on the network for at least 12 months

- Customer's main account balance must be between N0 and N12

Some other considerations;

- MTN's considers Customer's monthly recharge frequency

- MTN's considers Customer's average monthly spend

- Customer must have paid up any previous Xtratime request and the charges associated thereto.

Who can use MTN Xtratime?

MTN XtraTime will be available to active prepaid MTNN customers.

How to access MTN Xtratime

Customers can access MTN Xtratime by dialling *606#.
The following Menu will then be displayed:
1. Check Eligibility Status
2.  Request for Xtratime
3.  Check Xtratime Balance
4.  Xtratime Transaction History
5.   AboutXtraTime
6.   Exit

Customers can then subsequently check eligibility status, request for Xtratime and learn more about Xtratime by dialling the corresponding USSD code. 

Receiving MTN Xtratime credit

When an eligible customer requests for Xtratime, the Xtratime credit will be loaded in a special Xtratime account once the request is approved.

Using MTN Xtratime

Airtime advanced with MTN Xtratime can be used for all chargeable activities on the MTNN network. Once Xtratime credit is exhausted, customers will not be able to perform any other chargeable activities until the Xtratime borrowed is paid for.

MTN Xtratime Service charge

MTN Xtratime attracts a service charge of 10% of the airtime borrowed.
For example, if N200 Xtratime is requested for, a service fee of N20 is first deducted, and the remaining N180 is credited to the customer’s special Xtratime account.

Paying back MTN Xtratime

Customers can use the usual balance enquiry command (*556#) to check the outstanding Xtratime amount owed.
This command will return a negative value showing the outstanding Xtratime amount. This owed amount will be recovered at the very next recharge made by the customer.
In cases where the recharge amount is less than the outstanding Xtratime amount, subsequent recharges will be used to recover whatever is outstanding.
The recharge can be via any of the available physical or logical channels.

Note: Different Xtratime bands are available to different customers depending on the customer's profile.

Glo prepaid subscribers can also borrow airtime on credit Glo Borrow Me Credit